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Credit Collections Coordinator (Brea)

📁
Finance & Accounting
💼
Corporate
📅
425 Total Views
Summary:
 

Analyzes payment patterns of customers who are delinquent and manages assigned account portfolio by performing the following duties.

 

Essential Duties and Responsibilities:

 
Assigned AR Account Collections
  • Generates and reviews account aging data files to select delinquent accounts for collection efforts on assigned accounts
  • Generates and reviews account aging data files to select delinquent accounts for collection efforts on assigned accounts
  • Manages incoming credit and collection inquiries from internal and external customers
  • Printing, faxing, emailing updated statements of account to Customers
  • Prepares detailed account spreadsheets as necessary and reconciles all discrepancies
  • Creates and maintains database on all collection activity conducted on accounts
  • Evaluates customer records and recommends accounts to be closed, credit limit reduced or extended, or collection attempted, based on payment history and purchase activity
  • Monitor, review and release purchase orders placed on credit hold
 Payment Application and Aged Receivables Management 
  • Post assigned account incoming payments from collection efforts
  • Identify and apply all account credit memos and perform write-off adjustments on assigned aged receivables 

Collection Reporting and Performance Goals

  • Prepares weekly account reports on collection efforts and action taken on accounts
  • Attends aging review meetings with Supervisory Management on collection efforts
  • Meets established monthly individual Performance Goals and Group Collection Target 
Additional Duties:
  • Assists with related special projects, as required
  • Provides account updates to management as necessary
  • Assists in the recommendation of new policies to Upper Management to enhance collection efforts

Qualifications
 

Education and/or Experience:                                                  

 

Bachelor’s Degree preferred or two years of related experience and/or training; or equivalent combination of education and experience.

 
Skills:                                             
  • This individual must have strong written and verbal communication skills.
  • Ability to communicate effectively to all levels of management, customers and other staff members.   Fluency in Spanish or French is a plus.
  • Must have experience in Excel, Word and Outlook. Oracle and SAP experience is preferred.
  • The individual must have the ability to organize and plan collection efforts from an aging report and effectively manage a high volume of accounts.
  • The individual should be a self-starter that takes initiative, has the ability to multi-task in a fast paced environment, be detail oriented and maintain a high level of accuracy and efficiency.              

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

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