Job description
About the role
The Key Account Manager (KAM) is responsible for driving sales growth, market share, and customer satisfaction within an assigned territory. This role focuses on managing and expanding relationships with key dental accounts and authorized dealer partners, ensuring long-term retention, profitability, and strategic business growth. The KAM acts as the primary point of contact for key customers, providing tailored solutions and fostering strong partnerships across the dental market.
What You’ll Do
Sales and Business Development
Develop and implement sales plans to meet or exceed assigned revenue and growth targets.
Identify and acquire new customers and convert competitor accounts to drive portfolio expansion.
Lead new business development initiatives and customer acquisition across assigned markets.
Manage sales activities within allocated expense budget and ensure effective use of CRM for opportunity management.
Account Management
Build, maintain, and strengthen long-term relationships with key dental customers and dealer partners.
Conduct regular customer business reviews and develop tailored strategies for account growth and retention.
Understand customer needs, infrastructure, and decision-making processes to identify strategic growth opportunities.
Collaborate with Territory Managers and Business Managers to deliver premium service to high-value customers.
Market and Product Expertise
Acquire and maintain in-depth knowledge of company products, technologies, and competitive offerings.
Provide product demonstrations and training to customers, staff, and stakeholders.
Stay informed of industry trends and market dynamics to support sales and marketing efforts.
Collaboration and Events
Build advocacy and alignment with dealer partners to drive sales and market share.
Participate in trade shows, customer events, and internal meetings to promote products and strengthen relationships.
Lead or support local marketing initiatives to protect existing business and enhance brand visibility.
Job requirements
What You’ll Bring
Bachelor’s degree in business administration, marketing, or related field; or equivalent experience.
Minimum 3 years of successful B2B sales experience (dental or medical device industry preferred).
Proven ability to meet and exceed sales targets.
Valid driver’s license and acceptable driving record.
Residence within the assigned territory.
Willingness to travel up to 40%, including evenings and weekends as required.
Operating Company:
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Job details
Operating Company:
Location:
Date Posted:
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Benefits
Health & Wellbeing
We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.
Retirement & Financial Benefits
We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.
Life & Disability Insurance
We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.
Paid Time Off
We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.
Learning & Career Development
We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.
At Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.
1. Application Review
After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.
2. Interviews
You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.
3. Offer Decision
If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.
4. Onboarding
Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.
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