Job description

Position Summary:

The I2C (Invoice-to-Cash) Global Delivery Lead is responsible for leading the operational execution of the I2C process across designated global delivery hubs. This leader ensures consistent, accurate, efficient, and compliant execution of billing, credit, collections, cash application, and dispute management activities. The Lead partners closely with the I2C Global Process Owner (GPO), Controllership, FP&A, IT, and commercial teams to standardize operations, drive continuous improvement, and deliver strong KPI performance.

This position reports to the Sr. Director, Finance GPO & Delivery and will be based in Prague (Czech Republic) or Brea, CA (US).

Global Process Delivery Leadership

Lead the global delivery teams for Invoice‑to‑Cash (I2C) ensuring adherence to global process standards, SLAs, and KPIs.
Implement delivery standards, SLAs, KPIs, and service management frameworks used to measure value, process excellence, compliance, and cost efficiency.
Ensure stable and efficient execution of the I2C lifecycle: billing, credit review, collections, cash application, dispute/resolution management, and customer master data workflows.
Ensure delivery teams meet operational benchmarks aligned with GPO-defined standards.
Coordinate activities across global delivery hubs in Costa Rica, Czech Republic, and other locations, as aligned with the global delivery model.

Operational Excellence & Continuous Improvement

Ensure consistent compliance with I2C policies, SOX requirements, US GAAP, and other internal controls.

Drive global simplification, digitalization, automation, and standardization across the I2C process.
Lead root cause analyses for operational issues demonstrated in recurring sustainment meetings.
Maintain standardized trackers, issue logs, and action plans used in sustainment forums.
Partner with GPOs to translate process design improvements into operational execution.

Cross Functional Alignment & Governance

Govern the alignment between GPO standards and finance delivery teams.
Ensure controls and compliance mechanisms (US GAAP, SOX, corporate accounting policies) are consistently applied in all delivery hubs.
Partner with Sales, Customer Service, FP&A, Tax, Controllership, Treasury, and Other Global Delivery teams to ensure high quality service execution and consistent upstream/downstream alignment.
Collaborate with IT on system stability, integrations, issue triage, and delivery critical ERP workflows.
Govern adherence to service management frameworks and escalate exceptions to appropriate stakeholders.

Performance Management & Team Leadership

Lead and develop high performing I2C global delivery teams, leveraging coaching, capability building, and structured succession planning.
Establish and maintain operational cadence including performance dashboards, productivity reviews, and SLA adherence.

Build and maintain a culture of ownership, accountability, collaboration, and continuous improvement.

Job requirements

Experience & Qualifications:

Education

- Bachelor’s degree in Accounting, Finance, or related discipline required.
- MBA, CPA, CMA, or Six Sigma/Lean certification preferred.

Experience

- 10+ years of progressive experience in Order-to-Cash / Invoice-to-Cash operations, shared services, finance, or customer facing billing/collections environments
- Experience in multinational corporate environments required, including prior experience in a GPO model.
- Demonstrated track record of driving finance transformation, process redesign, and system optimization.
- Strong understanding of US GAAP, internal controls, and SOX requirements.

Skills & Competencies

- Demonstrated ability to lead teams and manage global or regional stakeholders.
- Strong ERP experience (SAP, Oracle) and familiarity with automation, RPA, workflow tools, and analytics.
- Strong analytical problem-solving, decision-making, and data driven thinking.
- Exceptional communication skills, with the ability to influence and collaborate across cultures and time zones.
- Proven capability in leading change and managing cross functional initiatives.
- High level of integrity, accountability, and business partnership

Key Leadership Attributes:

Strategic mindset with ability to translate vision into actionable roadmaps.
Strong interpersonal skills and ability to engage effectively with stakeholders at all levels.
Results oriented, disciplined, and able to operate in a fast paced global environment.
Passion for operational excellence and continuous improvement.#LI-PG1

Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Apply now

Save Job

You have successfully copied the job URL to clipboard!

Job details

Operating Company:

Nobel Biocare

Location:

Czech Republic, Central Bohemian Region, Prague | United States of America, California, Brea

Date Posted:

2026-10-06

Req Number:

R5027480

Similar jobs

Benefits

Caring for our employees and their families

Health & Wellbeing

We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.

Retirement & Financial Benefits

We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.

Life & Disability Insurance

We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.

Paid Time Off

We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.

Learning & Career Development

We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.

Director, Global Delivery - Invoice-to-Cash (I2C)

Caring for our employees and their families

Our hiring process

Explore where you can make a difference