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Customer Service Representative with Portuguese

Czech Republic, Central Bohemian Region, Prague
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two Envista employees on Manufacturing department

Job description

Job Description:

Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.

Within the group, Nobel Biocare is an implantology business, currently looking for a Customer Service Representative.

In this role you will be  responsible for providing customer service to dental professionals.

What is your role going to look like?

  • Together with 10 team members you will be supporting Iberia market.

  • Act as a primary point of contact for our clients and commercial teams.

  • Big part of your day will be order management - receiving, monitoring, and processing customer orders in SAP.

  • You will also handle complaints or any other requests from our clients.

  • You can expect receiving requests primarily via email (CRM) or phone.

  • Starting date for this role will be 1.9.2026

This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.

Learn more about our Prague center here: www.envistaprague.com

#LI-EU1

Job requirements

What will you bring?

  • Native Portuguese and business fluent in English. Spanish is advantageous.

  • Customer centric approach

  • Good communication skills (efficient, friendly and positive)

  • Curiosity and drive for continuous improvement

  • Experience or ability to learn CRM and ERP tools

  • Organizational skills and attention to details

We’re looking forward to receiving your CV.

Once onboarded, you can expect comprehensive product training and continuous support from your direct supervisor and other team members

What can you look forward to?

  • WELL certified offices We’re the only office in CEE with Platinum certification in WELL. (Program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature...). Initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges).

  • Ulekare.cz – medical support for you and your family (24/7 medical consultation, appointments, vaccinations).

  • 25 days of vacation

  • 4 personal days

  • Meal vouchers

  • Hybrid work model

  • Contribution to wellness and leisure activities - Multisport and Edenred

  • Retirement plan contribution and life insurance

  • Language courses

  • Employee Assistance Program

  • Free consultations in mental health, legal and financial areas for you and your family members

  • Company discounts

  • Attractive work environment in Prague 8 – Libeň

  • Free parking in the office


Operating Company:

Nobel Biocare

Grow your career right here at Envista!
 

At Envista, it is our people who fuel our ability to win. Supporting our employees in achieving professional success is our highest priority. We want to empower you to thrive in your current role as well as support your aspirations to move into different roles. At Envista, we have a promote-from-within culture with plenty of opportunities across Operating Companies.

Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

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Job details

Operating Company:

Nobel Biocare

Location:

Czech Republic, Central Bohemian Region, Prague

Date Posted:

2026-06-19

Req Number:

R5026573

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Benefits

Caring for our employees and their families

Health & Wellbeing

We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.

Retirement & Financial Benefits

We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.

Life & Disability Insurance

We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.

Paid Time Off

We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.

Learning & Career Development

We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.

Our hiring process

At Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.

1. Application Review

After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.

2. Interviews

You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.

3. Offer Decision

If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.

4. Onboarding

Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.

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