Business Development Associate

At Metrex, our mission is simple: create a world without preventable healthcare-associated infections. As a trusted leader in infection prevention, we provide innovative solutions used across hospitals, health systems, ambulatory surgery centers, physician offices, EMS, and public sector environments. Our portfolio includes enzymatic detergents, high-level disinfectants and sterilants, surface disinfectants, and other products that help healthcare professionals protect patients and staff every day.

Learn more at Metrex.

Position Summary

The Business Development Associate (BDA) partners with Strategic Account Managers to drive territory growth, customer engagement, and sales execution across healthcare markets. This field-based role supports new business development, customer evaluations, product implementation, and account expansion within hospitals, health systems, ambulatory surgery centers, outpatient facilities, and physician practices.

The BDA plays a key role in identifying opportunities, generating leads, supporting clinical evaluations, and helping customers adopt Metrex's infection prevention solutions. This position offers an exceptional opportunity for an ambitious sales professional to launch or accelerate a career in medical sales while working alongside experienced commercial leaders.

Key Responsibilities

• Identify, qualify, and develop new customer opportunities within your assigned territory through prospecting, cold calling, email outreach, and other lead-generation activities.
• Build and maintain a strong pipeline of hospitals, health systems, ambulatory surgery centers, outpatient facilities, and physician practices.
• Partner with Strategic Account Managers to execute territory business plans, support account growth, and achieve sales objectives.
• Conduct customer research, schedule meetings, and engage key decision-makers to uncover business opportunities.
• Coordinate and support customer presentations, product demonstrations, evaluations, implementations, and onboarding activities.
• Lead and facilitate product trials by delivering samples, monitoring progress, gathering customer feedback, and supporting successful conversions to long-term adoption.
• Deliver product training and educational programs for healthcare professionals, promoting best practices in infection prevention and product utilization.
• Serve as a trusted resource for customers by providing responsive support and ensuring a positive experience throughout the sales cycle and implementation process.
• Represent Metrex at healthcare conferences, trade shows, customer events, and networking opportunities, supporting lead generation and territory marketing initiatives.
• Maintain a consistent field presence, execute territory call plans, and manage travel effectively to maximize customer engagement and sales productivity.
• Accurately document customer interactions, opportunities, activities, and pipeline updates within CRM systems.
• Prepare territory reports, forecasts, and business updates while ensuring compliance with company policies and healthcare industry regulations.
• Collaborate with internal teams to deliver exceptional customer support and drive business growth.