Job description

Gerente responsable por la Operación de distribuición, servicio al cliente y servicio técnico. Principales responsabilidades involucran procesamiento de órdenes de ventas, facturaciones, controle circa de los mantenimientos, garantías y reparaciones y la operación logistica de suministro y entrega d elos productos a los clientes.

Job requirements

Definir y planificar los lineamientos de los departamentos de almacén, servicio técnico y servicio al cliente.
Gerenciar el inventario dando visibilidad y determinando acciones para reducir impacto de costo y depreciación.
Determinar red de logística para un buen nivel de entrega a clientes en tiempo y en cualidad para destacar de las competencias.
Gestionar todos los documentos administrativos para mantener las reglas de protocolo y cumplimiento para todos los procesos involucrados;
Liderar la gestión de demanda de pedidos con entrega, con el fin de garantizar KPIs en el área Operativa y Logística.
Liderar los procesos de montaje y operacionalización de productos para su entrega conforme SLA.
Asegurar el buen funcionamiento de las áreas productivas a través del suministro de materias primas, materiales directos e indirectos, así como industrializados dentro de las especificaciones del producto y en la cantidad requerida por la planificación de materiales.
Liderar los procesos de importación, exportación y devolución.
Liderar los proceso de servicio al cliente, implementando KPI’s y buscando la mejora continua.
Contribuir para la reducción de los costos industriales de la empresa, a través del acompañamiento permanente de la situación de compras/inventario, redefiniendo cantidades, estándares, condiciones de almacenamiento y flujos de movimiento, buscando optimizar el proceso de adquisición/financiero;
Liderar los procesos de planificación y control de la producción y la demanda a corto y mediano plazo;
Asegurar la calificación técnica de los profesionales de su área de coordinación, analista y operativa a través de la preocupación permanente por la planificación y ejecución de los planes de formación y desarrollo.
Cumplir con las normas disciplinarias y de salud y seguridad ocupacional vigentes;
Mantener limpio y organizado su ambiente de trabajo, y cuidar todos los recursos que la empresa pone a su disposición.
Realizar los servicios que le sean asignados, buscando cumplir con los índices cualitativos y cuantitativos especificados por el sistema de gestión de documentación y calidad.
Impulsar el desarrollo profesional de los empleados de su área, estructurar plan de backup para no impactar la operación.

Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

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Job details

Operating Company:

Nobel Biocare

Location:

Mexico, Distrito Federal, Mexico City

Date Posted:

2026-10-26

Req Number:

R5026242

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