Job Details at Envista

Job description

The Rx Ordering position is responsible for accurately reviewing, verifying, and ordering prescription lenses to support Manufacturing requirements and customer specifications. This role requires strong optical knowledge and attention to detail to ensure prescription information, lens configurations, and order requirements are accurate prior to submissions to suppliers.

The RX Ordering position works closely with production, customer care, optical laboratories, suppliers, and other internal teams to resolve prescription or lens-related questions and ensure orders move through the manufacturing process efficiently and accurately.

Essential Duties and Responsibilities:

• Reviewing RX reports and verifying the correct prescription and lens configuration have been selected.

• Review prescription information for accuracy and identify potential discrepancies prior to ordering.

• Order prescription lenses from approved optical suppliers.

• Apply optical knowledge to ensure lens type, material, coatings, measurements, and other applicable specifications meet order requirements.

• Transact prescription within the Oracle System

• Maintain and update the RX tray tracker to ensure accurate order status and traceability.

• Follow up on outstanding RX orders to support production schedules and on time delivery.

• Troubleshoot prescription and lens ordering issues and work with the appropriate departments or suppliers to determine resolutions.

• Identify prescription or ordering errors and communicate concerns before they impact production or the customers.

• Support continuous improvement initiatives related to RX ordering, workflow, quality, and turnaround time

• Follow established work instructions, SOP’s, quality requirements, and company policies.

• Perform additional duties assigned to support production and business needs.

Job requirements

Education and Experience:

• Current ABO Certification Required.

• High School diploma or equivalent required

• Previous experience work with optical prescriptions, prescription lenses, or optical manufacturing preferred.

• Experience interpreting sphere, cylinder, axis, add power, and other prescription specifications preferred.

• Experience with Oracle or similar ERP/Manufacturing systems preferred.

Skills and Abilities:

• Strong understanding of optical prescriptions and prescription lens terminology.

• Ability to accurately interpret and review complex RX information.

• Strong attention to detail and commitment to accuracy.

• Ability to identify discrepancies and use sound judgment to determine appropriate next steps.

• Strong organizational and time-management skills.

• Ability to prioritize multiple orders and responsibilities in a fast-paced manufacturing environment.

• Effective written and verbal communication skills.

• Strong problem-solving and troubleshooting abilities.

• Ability to communicate professionally with suppliers and internal departments.

• Basic computer proficiency and ability to learn company-specific software and systems.

• Ability to work independently while also collaborating effectively as part of a team.

• Demonstrates accountability and ownership of orders from initial review through receipt and resolution.

Additional Requirements:

• Must maintain active ABO certification as a condition of the position.

• Must consistently demonstrate a high level of accuracy when reviewing and processing prescription orders.

• Must be able to work effectively within established production timelines and changing priorities.

• Must follow all applicable quality, safety, regulatory, and company procedures.

• Must demonstrate professionalism, dependability, and effective communication with internal and external partners.

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Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

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