Clinical Education Specialist_Community and Engagement

​ACCOUNTABILITIES

• Build, grow, and nurture communities centered around clinical education topics and professional development
• Establish and manage community frameworks and governance (e.g. steering committees, mentors, advisory boards)
• Manage day-to-day community engagement across digital platforms and local touchpoints
• Create and curate clinically relevant, discussion-driven content that drives interaction and learning
• Design and activate education-led customer journeys through community interactions
• Identify and pursue partnerships with third-party dental organizations and activate them hands-on
• Enable local community activation (events, meetups, study club–like formats) aligned with global strategy
• Act as a bridge between global strategy and local execution, ensuring mutual alignment and feedback
• Support delivery of in-person and hybrid educational experiences and extend them into ongoing engagement
• Drive visibility and participation through hands-on promotion using marketing tools and channels
• Track performance, gather insights, and continuously optimize engagement, learning impact, and community health

Critical Knowledge and Qualifications:

• Background in education, communications, healthcare, or related field
• 2-4 years of experience in community management, education, or engagement roles
• Experience within a dental team, or healthcare environment is advantageous
• Ability to work independently and collaboratively with cross-functional teams and stakeholders
• Knowledge of the dental education sector, its challenges, opportunities, and best practices

Critical Skills/technical know-how: (what the role holder must be able to do)

• Strong ability to translate clinical topics into engaging formats, with high attention to detail
• Hands-on experience with digital platforms and live interactions
• Understanding of how to structure and scale communities through frameworks and roles
• Ability to promote and position initiatives to drive participation
• Strong collaboration and stakeholder management skills
• Highly proficient communicating in English particularly in written format.
• Proven project management experience

Critical Experience:

• Experience delivering or supporting educational or community-based initiatives
• Exposure to partnerships and external collaboration
• Experience working across markets is beneficial
• Experience with education platforms and relationship with associations
• Experience in customer facing roles
• Willingness to travel as needed

COMPETENCIES – Essential for the role

• Superior organizational, verbal and written communication skills, including the ability to communicate effectively
• Ability to monitor evolving competitor / industry developments
• Taking initiatives, driving for results
• Strong educational mindset with focus on value delivery
• Hands-on, proactive execution
• Ability to connect global strategy with local educational needs
• Drive for measurable impact

CRITICAL SUCCESS FACTORS AND KEY CHALLENGES

• Ability to manage numerous projects, requests, and responsibilities.
• Have a strong sense of ownership, proactively communicate to stakeholders, and drive issues to their logical conclusion.
• Work experience within a fast moving, international and multicultural/multilingual environment.

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