Job description
About the Company
Envista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years. Our high-performing culture is underpinned by our CIRCLe Values and the Envista Business System. Guided by these, we deliver a comprehensive portfolio of technologies, consumables, and services that empower clinicians to provide confident, efficient care—today and for the future. Learn more at http://envistaco.com.
About the role
Digital Solutions Specialist - Indonesia
The Digital Solutions Technical Specialist represents Envista's full suite of digital hardware and software offerings to end-customers - private practices and Dental Service Organizations. The Digital Solutions Technical Specialist is an expert in end-to-end clinical workflows (from image acquisition to treatment execution) and uses this expertise to support territory sales goals through solution selling and technical support. This role forms deep end-customer relationships throughout the customer journey (pre- and post-sale).
What You’ll Do
Become Technical and Clinical subject matter experts of Envista digital solutions, including but not limited to: DTX Studio, X-Guide, IOS, 3D CBCT, 3D Printing.
Study competitive and adjacent products, technologies, clinical studies, industry trends, and other general information of interest to customers.
Work trade shows / customer marketing & education events (e.g., Envista OpCo symposia / Forums)
Actioning support requests from both the client and dealer
Support case management: logging, prioritization, trouble shooting, closing and follow-up
Communications with appropriate team members serving the client in the digital ecosystem
Ensuring tasks committed to the client are completed in the appropriate time frame
Installation and training of new client systems
Job requirements
What You’ll Bring
Experience: Min 4 years of business experience in the digital space
Customer Service: excellent customer service and supportive skills
Language Skills: Fluent English - oral and written.
Travel: Required from time to time as part of role
Sound judgment with the ability to make decisions and present recommendations with clarityand conviction to serve the business’ objectives.
Data accuracy and timely submissions for all work
A team player that can collaborate and build consensus within cross-functional areas.
Strong interpersonal skills with the ability to quickly build relationships inside and outside of the organization
Strong listening skills with the ability to assimilate information and translate it into business solutions.
Excellent written and oral communication skills, professional appearance, attitude, and demeanour
Operating Company:
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Job details
Operating Company:
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Date Posted:
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Benefits
Health & Wellbeing
We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.
Retirement & Financial Benefits
We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.
Life & Disability Insurance
We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.
Paid Time Off
We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.
Learning & Career Development
We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.
At Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.
1. Application Review
After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.
2. Interviews
You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.
3. Offer Decision
If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.
4. Onboarding
Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.
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