Job description

We are looking for a proactive and customer-focused Customer Accounting Specialist to join our team. In this role, you will be responsible for managing the end-to-end order-to-cash process, ensuring operational excellence, supporting customers, and collaborating closely with Sales, Finance, Logistics, and Warehouse teams to deliver outstanding service.

Key Responsibilities

Ensure customer orders are invoiced accurately in line with agreed pricing, payment terms, and commercial conditions.
Manage and monitor e-Invoice and e-Archive invoice processes.
Track consignment warehouse and customer stock levels and take necessary actions when required.
Coordinate product return requests with relevant departments and ensure timely resolution.
Monitor return invoice entries and related accounting processes.
Follow up on due and overdue receivables.
Perform customer account reconciliations and monitor payment statuses.
Work closely with Sales and Finance teams to support collection activities.
Track and process payments made via promissory notes, bank transfers, credit cards, and other payment methods.
Provide professional customer support via phone, email, and other communication channels.
Handle customer inquiries and requests efficiently, ensuring timely and effective resolutions.
Coordinate with Sales, Warehouse, Logistics, and Finance teams to ensure smooth operational processes.
Support the continuous improvement of customer satisfaction and service quality.
Act as the main point of contact between customers and the company throughout the order-to-cash cycle.

Job requirements

Bachelor's degree in Business Administration, Economics, Finance, or a related field.
Minimum 3 year experience in customer service, order management, accounting, or operations.
Proficiency in ERP/SAP systems and MS Office applications.
Strong planning, organizational, and follow-up skills.
Excellent communication and customer relationship management abilities.
Strong analytical thinking and problem-solving skills.
Team-oriented with a collaborative and results-driven mindset.
Ability to manage multiple priorities in a fast-paced environment.

Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

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Job details

Operating Company:

Nobel Biocare

Location:

TUR - Istanbul - Nobel Biocare

Date Posted:

2026-09-04

Req Number:

R5027268

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Caring for our employees and their families

Health & Wellbeing

We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.

Retirement & Financial Benefits

We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.

Life & Disability Insurance

We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.

Paid Time Off

We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.

Learning & Career Development

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Our hiring process

At Envista, we’re committed to helping you feel conﬁdent and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.

1. Application Review

After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.

2. Interviews

You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.

3. Offer Decision

If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.

4. Onboarding

Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.

Customer Accounting Specialist

Caring for our employees and their families

Our hiring process

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