Job description
The Clinical Specialist has a full clinical, biomechanical and product understanding. The candidate will be working remotely but based in the DACH area for Ormco and Spark Clear Aligner. You will be supporting the DACH/EMEA team (Product, Marketing, DTS, Sales) in regards of clinical-related questions, supporting marketing and education programs to be validated from a clinical perspective, as well as supporting the clinical conversations with our doctors.
Accountabilities/responsibilities:
Escalating clinical questions and issues coming from our doctors
Working proactively to address any inquiries, complaints and adverse events arising among DACH country and EMEA doctors
Providing clinical customer support in regards of treatment planning predictability and ORMCO APPROVER utilization
Working in collaboration with Marketing/Education teams to create clinical content materials, e-learnings, or training modules
Introduce the foundations of the product portfolio from a clinical standpoint and benefits of our solutions, ensuring effective utilization while escalating needs for additional training to the relevant stakeholders
Manage customer and internal inquiries submitted through internal platforms, ensuring timely follow-up and excellent service delivery
Job requirements
Bachelor's degree in dentistry/medical/orthodontics
Knowledge of clear aligner systems and mechanics highly preferred
Native level of the German language and fluent level of the English language are mandatory
Strong presentation skill, able to liaise with multiple KEs, doctors or business partners in the EMEA region
Team player, able to fit and work within a multinational matrix organization
Willingness to travel (up to 25%)
Other preferred qualifications: knowledge of any additional European language
#LI-EU
#LI-Remote
#IND123
Operating Company:
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Job details
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Benefits
Health & Wellbeing
We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.
Retirement & Financial Benefits
We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.
Life & Disability Insurance
We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.
Paid Time Off
We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.
Learning & Career Development
We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.
At Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.
1. Application Review
After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.
2. Interviews
You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.
3. Offer Decision
If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.
4. Onboarding
Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.
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