Job description

Position Summary

This position is based on site and requires four days per week in the Brea office to support collaboration and business needs.

We are seeking a highly skilled and motivated Lead End User Computing (EUC) Engineer to join our Global IT support organization in Brea, California. This role will serve as a senior technical leader responsible for delivering and enhancing the digital workplace experience across the enterprise (globally). The ideal candidate will possess deep expertise in endpoint engineering, device management, automation, virtual desktop technologies, software deployment, and modern workplace solutions.

This position plays a critical role in driving the strategic direction, operational excellence, standardization, automation, and governance of the global EUC environment while partnering closely with Managed Service Providers (MSPs), infrastructure teams, security teams, and business stakeholders. The lead EUC Engineer will help modernize and optimize the employee technology experience through scalable endpoint management solutions, automation initiatives, lifecycle management, and continuous service improvement efforts, and a scalable operating model.

Key Responsibilities

Endpoint Engineering & Device Management

Lead the engineering, administration, and continuous improvement of enterprise endpoint management platforms

Design, maintain, and optimize Windows device imaging and provisioning processes

Manage enterprise laptop and workstation patching strategies to ensure compliance, stability, and security

Support modern endpoint management initiatives leveraging Microsoft Intune and Mobile Device Management (MDM) technologies

Develop and maintain hardware and software standards across the organization

Oversee endpoint lifecycle management, including provisioning, deployment, refresh, and retirement processes

Software Packaging & Deployment

Create, test, deploy, and maintain software packages using SCCM/MECM and Intune

Manage enterprise software deployment strategies and application lifecycle processes

Troubleshoot deployment failures and optimize deployment automation and reporting

Ensure application compatibility and alignment with enterprise standards

Digital Workplace & Employee Experience

Enhance the overall digital workplace experience through proactive engineering, automation, and service optimization

Partner with IT Service Management (ITSM), Service Desk, and Field Services teams to improve employee satisfaction and service delivery outcomes

Develop scalable solutions that improve usability, reliability, performance, and operational efficiency

Automation & Scripting

Develop and maintain automation solutions using PowerShell and related scripting technologies

Automate operational tasks, deployments, provisioning workflows, reporting, and remediation activities

Drive operational efficiency through automation and process standardization initiatives

Virtual Desktop Infrastructure (VDI)

Support and administer Citrix and Azure Virtual Desktop (AVD)/Azure VDI environments

Optimize virtual desktop performance, scalability, availability, and user experience

Collaborate with infrastructure and cloud teams to support hybrid workplace initiatives

Remote Support & Security Tools

Administer and support remote support and privileged access tools including Bomgar and BeyondTrust

Ensure endpoint security standards and governance requirements are maintained

Partner closely with cybersecurity teams to support compliance and endpoint protection initiatives

Documentation & Operational Excellence

Develop and maintain technical documentation, engineering standards, operational procedures, and runbooks

Create knowledge articles and operational documentation to support consistent service delivery

Participate in continuous improvement initiatives and operational governance activities

Vendor & MSP Partnership

Collaborate with Managed Service Providers (MSPs) to ensure operational alignment, accountability, and service excellence

Provide technical leadership and governance oversight for outsourced EUC support functions

Drive adherence to enterprise standards, SLAs, KPIs, and operational best practices

Job requirements

Minimum Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related
6-10+ years of experience in End User Computing, Desktop Engineering, or Workplace Technology roles in a global environment

Strong understanding of modern workplace technologies and endpoint security best practices.

Experience supporting enterprise-scale global environments

Proven ability to troubleshoot complex technical issues across endpoint and virtual desktop platforms

Required Skills & Experience

Microsoft Intune

SCCM / MECM

Windows endpoint management

Imaging and provisioning solutions

PowerShell scripting and automation

Citrix and Azure VDI environments

Mobile Device Management (MDM)

Software packaging and deployment

Endpoint patch management

Bomgar / BeyondTrust

Preferred Skills & Experience

Microsoft certifications related to Intune, Azure, Endpoint Management, or Modern Workplace technologies

Experience operating within ITIL or IT Service Management (ITSM) environments

Experience working within a multi-vendor or Managed Services operating model

Experience supporting automation and digital transformation initiatives

Leadership Competencies

Strong strategic thinking and problem-solving skills

Excellent communication and stakeholder management abilities

Ability to work cross-functionally across infrastructure, security, operations, and support teams

Strong sense of ownership, accountability, and operational discipline

Passion for improving employee experience through technology innovation and operational excellence

#LI-BS1
IND123

Operating Company:

Corporate

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Apply now