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Job description
JOB SUMMARY:
This position is based on‑site and requires four days per week in the Brea office to support collaboration and business needs.
We are seeking a highly experienced Sr. Manager, IT Infrastructure Technical Lead responsible for driving architecture, delivery, integration, and operational excellence across enterprise infrastructure platforms including Microsoft 365, VMware, Citrix, Windows/Linux servers, Azure, AWS, monitoring platforms, and NOC operations.
This role combines deep technical leadership with people management responsibilities and requires hands-on engineering expertise, enterprise integration experience, and the ability to lead large-scale infrastructure modernization initiatives. The ideal candidate will bring strong experience in Site Reliability Engineering (SRE), automation, operational governance, and Managed Service Provider (MSP) leadership while helping transform legacy infrastructure into a modern, cloud-enabled enterprise environment.
PRIMARY DUTIES AND RESPONSIBILITIES:
Infrastructure & Technical Leadership
Lead the design, implementation, support, and optimization of enterprise infrastructure platforms across on-premises and cloud environments.
Provide technical leadership for Microsoft technologies including Active Directory, Azure AD, MECM/SCCM, Microsoft 365, Exchange Online, Teams, SharePoint, and OneDrive.
Oversee Windows and Linux server environments including patching, performance tuning, automation, fault resolution, and lifecycle management.
Lead VMware vSphere/ESXi and Citrix Virtual Apps & Desktops (CVAD) administration including provisioning, HA/DR, performance optimization, and disaster recovery readiness.
Manage Citrix ADC/NetScaler environments for load balancing, secure remote access, and authentication integrations.
Drive cloud infrastructure initiatives across Azure and AWS environments.
Security, Automation & Reliability
Implement and maintain enterprise security best practices including identity protection, RBAC, conditional access, PKI, and compliance standards.
Lead automation initiatives using PowerShell and infrastructure automation tools to improve operational efficiency and reduce manual effort.
Establish and mature SRE practices including SLIs, SLOs, observability, incident response, resiliency engineering, and root cause analysis.
Oversee enterprise monitoring platforms such as SolarWinds, SCOM, Datadog, and related observability solutions.
Enterprise Integration & Operations
Lead enterprise application onboarding, migration, and integration efforts across infrastructure, networking, identity, virtualization, and middleware layers.
Troubleshoot complex infrastructure-to-application issues involving APIs, SAML/OAuth/SCIM, certificates, load balancers, networking, and cloud platforms.
Lead 24x7 NOC operations including monitoring, escalation management, SLA adherence, incident response, and operational reporting.
Develop and maintain runbooks, SOPs, architecture diagrams, technical standards, and operational documentation.
Leadership & Vendor Management
Serve as both a technical lead and people leader for infrastructure engineering teams.
Mentor and develop engineers across cloud, virtualization, Citrix, Microsoft platforms, monitoring, and operations disciplines.
Manage Envista's Managed Service Provider (MSP) relationships and ensure operational KPIs, SLAs, and contractual obligations are achieved.
Lead organizational change management efforts associated with transitioning from traditional infrastructure operations to modern MSP-led and cloud-enabled operational models
Act as a trusted technical advisor to leadership and cross-functional stakeholders.
Job requirements
MINIMUM REQUIREMENTS:
Education & Experience
Bachelor’s degree in computer science, Information Technology, Engineering, or related field, or equivalent experience.
10–15+ years of hands-on enterprise infrastructure experience across cloud, virtualization, Microsoft platforms, Citrix, and SRE operations.
5+ years of experience leading infrastructure engineering teams and/or MSP-managed environments.
Proven experience leading enterprise infrastructure modernization and cloud transformation initiatives.
Strong experience managing enterprise operations, vendor governance, and MSP relationships.
Excellent analytical, troubleshooting, communication, and organizational skills.
Technical Expertise
Microsoft & Identity
Active Directory, Azure AD, Group Policy, DNS, DHCP, PKI
Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)
MECM/SCCM and endpoint management
Intune and compliance management
ARS, Azure SSO, and Workday integrations
PowerShell scripting and automation
Virtualization & Cloud
VMware vSphere/ESXi
Citrix Virtual Apps & Desktops (CVAD)
Citrix ADC / NetScaler
FSLogix and Citrix Profile Management
Microsoft Azure and AWS
Monitoring & Operations
SolarWinds, SCOM, Datadog, or similar monitoring platforms
NOC operations leadership
Incident management and SLA governance
Enterprise observability and telemetry solutions
Enterprise Integration & Security
APIs, SAML, OAuth, SCIM
Certificates and PKI
Infrastructure-to-application troubleshooting
Load balancing and networking fundamentals
Security, compliance, and disaster recovery best practices
PREFERRED SKILLS & EXPERIENCE:
Experience leading first-generation MSP operational transformations
Experience implementing SRE methodologies within enterprise infrastructure organizations
Relevant certifications in Microsoft, AWS, VMware, Citrix, or ITIL technologies
Experience working in large-scale enterprise or highly regulated environments
#LI-SC1
IND123
Operating Company:
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
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Benefits
Health & Wellbeing
We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.
Retirement & Financial Benefits
We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.
Life & Disability Insurance
We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.
Paid Time Off
We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.
Learning & Career Development
We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.
At Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.
1. Application Review
After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.
2. Interviews
You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.
3. Offer Decision
If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.
4. Onboarding
Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.