Director, IT ERP - SAP Order-to-Cash (OTC)

JOB SUMMARY:

Must reside within a commutable distance to both Brea, CA and Irvine, CA, as the office location will be relocated from Brea to Irvine in approximately Q1 2028. This is not a hybrid or remote opportunity and requires onsite presence 4 days per week.

The Director, SAP Order-to-Cash Solution Architecture serves as Envista's enterprise design authority for the end-to-end SAP order-to-cash landscape, anchored in Sales and Distribution (SD), Logistics Execution (LE), and Service Management (SM), with architecture accountability across finance, supply chain, master data, integration, and digital platforms. 

This is an architecture leadership role, not a hands-on configuration role. The position sets target-state design direction, establishes architecture principles and standards, leads architects and functional resources, chairs design governance, and holds the Managed Service Provider (MSP) and system integrators accountable for solution quality, clean-core alignment, controls, and delivery outcomes. 

The role partners with Sales, Finance, Customer Service, Supply Chain, Internal Audit, IT Compliance, and IT executive leadership to translate business strategy into scalable SAP solutions, advance the multi-year O2C and S/4HANA roadmap, rationalize a complex multi-brand and multi-country landscape, and build the business case, cost, and risk view for major architecture investments. 

PRIMARY DUTIES AND RESPONSIBILITIES:

Solution Architecture & Design Authority 

• Serve as Envista's design authority for SAP O2C architecture, setting principles, patterns, and standards across SD, LE, and SM and their integration with FI-AR, MM, WM/EWM, MDG, and related platforms
• Define the target-state, end-to-end architecture across brands and regions, balancing global standardization with country-specific requirements including tax determination, electronic invoicing, and output formats
• Chair the architecture review process; approve solution designs, fit-gap outcomes, and significant change requests; and govern extensions, custom code, and side-by-side development in line with clean-core principles
• Own integration architecture across EDI and IDOC, APIs, SAP BTP and Integration Suite, CPQ and digital ordering platforms, third-party logistics and carrier connections, and downstream analytics
• Establish architecture and governance standards for customer, material, and pricing master data, including the role of SAP MDG
• Translate commercial and operational strategy into architecture direction and clearly communicate design trade-offs, risks, investment needs, and recommendations to senior leadership and steering committees

S/4HANA Transformation, Roadmap & Landscape Rationalization 

• Own the multi-year O2C and adjacent-domain architecture roadmap aligned with commercial and digital strategy, prioritizing harmonization, simplification, scalability, and clean core
• Provide architecture leadership for S/4HANA programs from blueprint through hypercare, including design decisions, data migration and cutover approach, integration readiness, and release acceptance
• Lead acquisition integration architecture by assessing acquired-company configurations, determining harmonization versus coexistence approaches, and defining scalable integration patterns into the Envista landscape
• Drive cross-brand and cross-region standardization by identifying configuration variations, legacy designs, and local exceptions and directing sustainable remediation
• Build business cases and cost, benefit, and risk views for major architecture investments and present recommendations to senior leadership and governance forums
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MSP, AMS & Delivery Governance 

• Act as the architecture escalation authority for high-severity incidents, root cause analysis, complex enhancements, and cross-domain design issues affecting O2C
• Define and enforce service-level, architecture, quality, and documentation standards; lead governance reviews; and provide architecture input into partner statements of work, resourcing, and commercial performance
• Set design and delivery priorities for MSP and system integrator resources, review work outputs, and hold partners accountable for quality, controls, service performance, and outcomes
• Oversee test strategy, user acceptance testing, release readiness, and sign-off for O2C-impacting changes before deployment
• Drive continuous improvement to reduce manual workarounds and improve order cycle time, service fulfillment, and straight-through processing

Team Leadership & Architecture Practice 

• Lead, coach, and develop solution architects, functional leads, business analysts, and partner resources supporting the O2C domain
• Build and mature the architecture practice through reference models, architecture decision records, process and integration documentation, standards, training materials, and reusable design patterns
• Clarify decision rights and ways of working across internal teams, the MSP, system integrators, and business stakeholders
• Build organizational capability by developing architecture talent, strengthening succession depth, and promoting consistent design and governance practices

Controls, SOX & Audit Readiness 

• Embed SOX, revenue recognition, internal control, and audit requirements into solution architecture and design rather than retrofitting controls after implementation
• Maintain disciplined change management, including change freezes around period-close and audit windows, and ensure complete, audit-ready documentation for O2C-impacting changes
• Partner with Internal Audit, the SOX program, and IT Compliance on walkthroughs, control testing, remediation, and ongoing audit readiness
• Support GxP validation for applicable O2C-related changes, including IQ, OQ, and PQ protocols and change control documentation