Territory Sales Manager, Nobel Biocare – Jeddah KSA

Job Description:

Maximizes revenues from sales of the organization's products and/or services through a base of reseller partners in specific assigned channels and/or vertical markets.

Job Requirements:

Position Overview:
The Territory Sales Manager for Nobel Biocare in Jeddah, KSA will be a key driver of our strategic growth and market penetration within a specific geographic area. This dynamic role involves managing direct sales to end customers, fostering robust, long-term relationships, and ensuring exceptional customer satisfaction. The Territory Sales Manager will spearhead efforts to identify and acquire new customers across the private, public, institutional, and dental service organization (DSO) segments, significantly expanding Nobel Biocare's footprint in the market.

This role demands a strategic approach to competitive conversions, effectively articulating and showcasing the unique value proposition of Nobel Biocare products to end users. The Territory Sales Manager will be instrumental in implementing and executing strategic initiatives that drive business objectives, enhance customer engagement, and cultivate a collaborative environment with local teams. This role requires a proactive mindset, keen market analysis, and a deep understanding of customer needs to develop tailored solutions that meet and exceed expectations.

Key Responsibilities:

• Account Management: Manage key accounts for Nobel Biocare within the assigned geographic area, ensuring strong relationships and customer satisfaction.
• Customer Acquisition: Identify and acquire new customers across the private, public, institutional, and dental service organization (DSO) segments, expanding the market presence of Nobel Biocare.
• Sales to End Customers: Focus on direct sales to end customers, ensuring their needs are met and providing tailored solutions.
• Competitive Conversion: Drive competitive conversions by effectively communicating the value proposition of Nobel Biocare products to end users.
• Value Proposition: Deliver the full value proposition of Nobel Biocare with the support of regional marketing, training, education, and other supporting functions.
• Operational Implementation: Implement Nobel Biocare's operational plan and strategy within the region.

Training and Support:

• Deliver comprehensive training, education, and onboarding sessions, including face-to-face visits and technical support, to customers and local teams for Nobel Biocare.
• Expedite and ensure the efficient resolution of customer inquiries and service requests.
• Organize and manage promotional and technical follow-up interactions with healthcare professionals.
• Deliver extensive customer support through various communication platforms, including phone, email, and remote channels.

Sales and Performance:

• Achieve and exceed monthly, quarterly, and annual sales targets.
• Focus on selling to end customers, ensuring their needs are met with tailored solutions for surgical products, biomaterials, and our digital portfolio.
• Demonstrate a proven ability to convert key business from competitors to Nobel Biocare products.
• Provide comprehensive technical support for surgical products, biomaterials, and our digital portfolio, ensuring end customers are fully supported.
• Conduct remote onboarding sessions for new and existing healthcare professionals, ensuring they are well-versed in using Nobel Biocare products.

Corporate Compliance:

• Follow corporate policies regarding customer entertainment and relations.
• Understand and support the company's policies and procedures to provide effective customer support.

Qualifications & Experience:

• Bachelor’s degree or equivalent required (Dental/Oral Health/Science/technical background highly regarded).
• Demonstrated expertise in sales, with a preference for +5 years of experience within the medical or dental sectors.
• Comprehensive knowledge of Nobel Biocare products and their unique value proposition.
• Exceptional skills in communication, training, and customer service.
• Proven ability to effectively manage multiple accounts.
• Advanced proficiency in technical support and digital tools.
• Fluency in English & Arabic.

Soft Skills:

• Communication: Excellent organizational and follow-up skills, with the ability to effectively communicate and persuade.
• Customer Service: Efficient problem-solving and responsiveness to customer inquiries.
• Team Collaboration: Ability to work effectively with cross-functional teams and adapt in a dynamic environment.
• Engagement: Strong engagement qualities to inspire and guide team members.
• Adaptability: Flexibility to navigate and thrive in a dynamic and changing environment.
• Time Management: Effective time management skills to prioritize tasks and meet deadlines.

Operating Company:

Nobel Biocare

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